Privacy Policy

At Orange Park Pavers, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, communicate with us by phone, email, or text message, or use our services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect personal and non-personal information from you, including:

• Personal Information: Name, email address, phone number, mobile number, property address, and any details you provide through contact forms, service requests, or text messages.
• Non-Personal Information: IP address, browser type, device information, and website usage statistics.
  
  

How We Use Your Information

The information we collect is used to:

1. Respond to inquiries, quote requests, and service requests.
2. Send appointment confirmations, reminders, project updates, and customer service messages.
3. Send updates on our services and promotions, but only if you have opted in to receive them.
4. Improve our website functionality and user experience.
5. Comply with legal and regulatory requirements.
   
   

SMS / Text Messaging

If you provide your mobile number and opt in to receive text messages from Orange Park Pavers, for example by checking the SMS consent box on our website forms, we may send you messages about quotes, appointment scheduling and reminders, project updates, customer support, and, if you consented, promotional offers.

• Consent: Consent to receive text messages is not a condition of purchase.
• Message Frequency: Message frequency varies based on your interactions with us.
• Costs: Message and data rates may apply.
• Opt-Out: You can opt out at any time by replying STOP to any message. You will receive one final message confirming your opt-out, and no further messages will be sent unless you opt in again.
• Help: Reply HELP to any message for assistance, or contact us at (904) 310-5912 or info@orangeparkpavers.com.
• Carriers: Mobile carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except aggregators and providers of the text message services.

How We Protect Your Information

We use reasonable security measures to protect your information from unauthorized access, alteration, or disclosure, including:

• Secure Socket Layer (SSL) encryption for data transmission.
• Regular monitoring of our systems for vulnerabilities.
• Restricting access to personal data to authorized personnel only.
  
  

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following cases:

• Service Providers: Trusted vendors who help us operate our business, such as payment processors, scheduling and CRM platforms, and messaging providers. They may use your information only to provide services to us.
• Legal Obligations: When required by law or to protect our rights, property, or safety.

All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us:

• Analyze website traffic and usage patterns.
• Personalize content based on your preferences.

You can manage or disable cookies in your browser settings, though some features may not work properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing emails and text messages at any time. For texts, reply STOP.
• Request details about how your data is used.

To exercise these rights, contact us using the information below.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Please review it periodically to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Orange Park Pavers
4625 Subchaser Ct.
Jacksonville, FL 32244
Phone: (904) 310-5912
Email: info@orangeparkpavers.com
Website: https://orangeparkpavers.com

Thank you for trusting Orange Park Pavers with your information.